Monroe's Jewellers

1, The Quadrant, Richmond TW9 1DT, TW9 1DT · View on Google Maps · Visit website · 02089405005

The striking thing about Monroe’s is the price transparency, which is unlike anything else on this site. Bespoke pieces start from £300. Repairs from £40. Valuations from £45. Cleaning from £60. Resizing from £45. General jewellery from £35 upward, with stock running to about £4,425.

That matters more than it sounds. The most common anxiety in this whole process is not knowing whether you are about to be quoted £900 or £9,000, and almost every jeweller resolves it only inside an appointment. Monroe’s simply tells you.

They are also candid about their own age. Their FAQ says they have been serving the local community "for the last two years", which conflicts with the much longer history that circulates on directory listings. We have reported what their own site says. It is possible the shop is long established under different ownership, but they do not claim that, so neither do we.

Bespoke runs in four published stages: a consultation in person or by email, stone sourcing with initial concept sketches, a 3D CAD model and then handmaking, and delivery. They state four to six weeks once work begins, which is a real number and quicker than most bespoke studios.

Walk-ins are welcome with no appointment needed, which is unusual and useful. They also handle repairs, valuations, watch work and remodelling of existing pieces, so this is a working jeweller rather than a bridal showroom.

Both natural and lab-grown certificated diamonds are stocked, and their FAQ says explicitly that they are happy to explain the differences rather than steering you.

Eighty-five reviews at 4.9, with 26 from the past year, so the record is current on a business that describes itself as young.

Thirty-five per cent of reviews with text mention ring buying, with the rest spread across repairs, remodelling and gifts, which fits a working local jeweller rather than a bridal specialist. Two reviews sit below four stars and they do not share a theme.

They open on Sundays, 11am to 4pm, which almost nothing in this sector does. If weekends are your only option and you would rather not travel into central London, that is a genuine practical advantage.

Review figures taken from Google and checked in July 2026. We recount them monthly.

This suits someone who wants a real conversation without a formal appointment, and who would rather know the price bracket before walking in. For a first exploratory visit, that combination is rare and valuable.

It also suits anyone remodelling an inherited piece rather than buying new. That is a substantial part of what they do, and it is a different skill from selling from stock.

It will not suit you if you want a large certificated stone or a designer name. This is a local jeweller doing careful work at accessible prices, and it is honest about being exactly that.

How much is a bespoke ring at Monroe's?

Bespoke pieces start from £300, which they publish openly. Stock ranges from about £35 to £4,425. Repairs start from £40, valuations from £45 and resizing from £45.

Do I need an appointment?

No. Walk-ins are welcome with no appointment needed, and they open on Sundays from 11am to 4pm, which very few jewellers do.

How long does a bespoke piece take?

Four to six weeks once the design is agreed. The process runs consultation, stone sourcing and sketches, a 3D CAD model, then handmaking and delivery.

Do they sell lab-grown diamonds?

Yes, both natural and lab-grown certificated stones. Their FAQ says they are happy to explain the differences rather than pushing one over the other.