WATCHO Jewellers

6 George Street, Richmond, TW9 1JY · View on Google Maps · Visit website

WATCHO are a family jewellers trading since 1979, with four boutiques and this one at 6 George Street, a short walk from Richmond station. Walk-ins are welcome seven days a week, and the firm is a member of the National Association of Jewellers and the Company of Master Jewellers.

Google shows 717 reviews. We analysed 690: 678 are five star, eight are four star and four are critical. The Richmond listing is young and busy, with 162 reviews in the past twelve months, and the shop replies to three quarters of them.

One thing to know before you read those reviews: they are mostly about watches. WATCHO built its name as a watch dealer, and the record follows. The engagement range is real, solitaire to toi et moi in natural and lab-grown diamonds, with bespoke design and remodelling of inherited pieces, but you will not find many ring stories in the reviews yet.

Our Top 100 ranks every London business we could verify as a genuine engagement ring jeweller, 311 of them from a pool of 1,120 candidates, on the strength of their Google review evidence. WATCHO Jewellers ranks #13 of 311.

They also appear on six of our ranked lists: No. 2 on our Walk-In Friendly list, No. 3 on our Outside Hatton Garden list, No. 6 on our Open Late list and No. 6 on our Open Sunday list, and they are on our No-Pressure Jewellers and Most Reviewed lists.

Fifty-one reviewers mention depth of knowledge, 16 patience with questions, eight the absence of pressure and five aftercare. Reviewers name the same staff the shop lists on its own team page, Keshav and the store manager Malgo among them.

What the record does not yet show is rings. The reviews describe watch purchases, servicing and gifts, so read the five-star figure as evidence of how the shop treats people rather than of its rings. The four critical reviews are isolated, with no repeated theme.

Review figures taken from Google and checked in September 2026. We recount them monthly.

This suits a buyer in south-west London who wants a family shop rather than a trip to Hatton Garden. Walk in seven days a week with no booking needed, or book a ring consultation for a longer conversation.

It also suits a buyer who wants the aftercare in writing. Engagement rings come with complimentary engraving, resizing, three refinishing services and a lifetime warranty, and instalment plans are available.

And it suits someone starting from an inherited piece. The bespoke service covers remodelling existing gold and gemstones, with free consultations in store or by video.

Can I walk in to WATCHO Jewellers Richmond without an appointment?

Yes. Walk-ins are welcome during opening hours. An appointment is recommended if you want to view a particular piece or discuss a bespoke commission.

What are WATCHO Jewellers Richmond’s opening hours?

Monday to Saturday 10am to 6pm and Sunday 11am to 5pm. They are open seven days a week.

Do they sell lab-grown diamonds?

Yes. Natural and lab-grown diamonds both, across solitaire, three stone, cluster, toi et moi and eternity settings, with bespoke design on top.

Why are they ranked #13 of 311?

The ranking is built on Google review evidence across every London jeweller we could verify as a genuine engagement ring business. Their record is 690 analysed reviews, 678 of them five star. Most of those reviews are about watches rather than rings, which the profile above weighs honestly.