Regal

84 Hatton Garden, EC1N 8JR · View on Google Maps · Visit website

Regal trade from 84 Hatton Garden and rank #12 of the 311 London jewellers we verified. The record is smaller than the names above them, 286 reviews on Google, but the quality holds: of the 280 we analysed, 278 are five star, one is four, and one is critical.

What is genuinely unusual is the reply rate. They have answered every review we counted, a 100 per cent reply rate, which very few businesses of any kind sustain. The record is also current, with 86 reviews in the past year against six years of history.

They sell both natural and lab-grown, with dedicated pages for each, and they are open seven days a week.

Our Top 100 ranks every London business we could verify as a genuine engagement ring jeweller, 311 of them from a pool of 1,120 candidates, on the strength of their Google review evidence. Regal rank #12 of 311.

They also hold No. 5 on our Open Late list, No. 5 on our Open Sunday list, No. 7 on our Highest Rated list, and No. 10 on our Lab-Grown Specialists list.

Depth of knowledge leads the themes with 37 mentions, a high share for a record this size. Twenty reviewers describe the bespoke and design process, 17 mention patient question-handling, and 11 mention aftercare and resizing.

Six each mention no pressure to buy, the ring exceeding expectations, the partner loving the ring, and good value. The one critical review describes a brusque enquiry response; it sits alone against 278 five-star accounts, and the shape of the rest of the record points the other way.

Review figures taken from Google and checked in July 2026. We recount them monthly.

This suits a buyer who wants a smaller shop where the conversation is knowledge-led, with the seven-day opening of a bigger operation: to 6pm through the week and Sunday afternoons.

It also suits anyone who reads reviews before buying. With a reply against every single one, you can see exactly how this business speaks to its customers, which is more due diligence than most of the street allows.

Is Regal open on Sundays?

Yes, 11am to 4pm, alongside 10am to 6pm Monday to Saturday. They are No. 5 on both our Open Late and Open Sunday lists.

Do they sell lab-grown diamonds?

Yes, both. They keep dedicated pages for natural diamonds and lab-grown diamonds, with a lab-grown engagement ring collection alongside the natural range.

What is their review record like?

Google shows 286 reviews. We analysed 280: 278 five star, one four star, one critical. They have replied to every review we counted.

Why are they ranked #12 of 311?

The ranking is built on Google review evidence across every London jeweller we could verify as a genuine engagement ring business. A near-perfect 280-review record over six years puts them twelfth.