Established 1995, gemstones deep · Hatton Garden

Gems Jewellers

A walk-in shop at 87a Hatton Garden, established 1995, ranked #85 of 305 verified London jewellers on 170 analysed Google reviews, 167 of them five star.

★★★★★ 5 174 Google reviews, checked September 2026
Hatton Garden London
Walk-in welcome How you get through the door
#85 Top 100 rank, #85 of 305 verified on review evidence
Location Hatton Garden, London
Appointments Walk-in welcome
Opening hours Mon to Sat 10.30am to 5.30pm
Speciality Diamond and gemstone rings: sapphire, ruby, emerald, tanzanite, aquamarine

87a Hatton Garden, EC1N 8QQ

Find them on Google Maps →

Our verdict

Ranked #85 of 305 on 170 analysed reviews, 167 of them five star, nearly all answered. The gemstone-first walk-in on the Garden, trading since 1995.

Depth of knowledge ×26Bespoke and design process ×24Patient with questions ×8Partner loves the ring ×7Aftercare and resizing ×7No pressure to buy ×5

About

The Name Says Gemstones, and It Means It

Gems Jewellers have traded in Britain since 1995 and work from a walk-in shop at 87a Hatton Garden, with a range organised the way the name suggests: diamond, sapphire, ruby, emerald, tanzanite and aquamarine each get their own collection, with bespoke work alongside.

Google shows 174 reviews. We analysed 170: 167 are five star and three sit below four stars, across nearly nine years, and they reply to 98 per cent of reviews.

The repair side earns its own mentions, including rescue jobs other shops turned down, which is what three decades of bench experience looks like in a review record.

Three decades in the trade, six gemstone collections deep, and virtually every review answered.

London Engagement Rings
Where they stand

#85 of 305 Verified London Jewellers

Our Top 100 ranks every London business we could verify as a genuine engagement ring jeweller, 305 of them from a pool of 1,120 candidates, on the strength of their Google review evidence. Gems Jewellers ranks #85 of 305.

They also appear on one of our ranked lists: Walk-In Friendly.

What reviewers say
170Reviews analysed
167Five star
9Years of reviews

Depth of knowledge leads with 26 mentions and the bespoke and design process follows on 24, with eight citing patience with questions, seven aftercare and resizing, and five that there was no pressure to buy.

Three reviews sit below four stars against 167 at five, and with 98 per cent of reviews answered, the handling record is public.

In plain terms: a record this clean means you should be in safe hands here.

I'm personally not a fan of Hatton Garden. I'd real reservations about visiting ten years ago while looking for my wife's engagement ring and wedding band. Having suffered several overly pressing borderline aggressive sales pitches in a number of shops, under the unwelcome gaze of over bearing males we happened upon Gems and Jaspreet.”
John Denard · September 2018 · On Google
James is fantastic! My fiance and I visited a number of jewellers before settling on Gems. The reason we went with Gems was because we were so impressed with James, he was really knowledgeable, professional, eager to get us what we wanted but wasn't pushy in the way that many jewellers in Hatton Garden are.”
Laura D · September 2020 · On Google

Review figures taken from Google and checked in September 2026. We recount them monthly.

Who this suits

The Right Buyer for Gems Jewellers

This suits a buyer thinking beyond a white diamond: the coloured-stone depth here is the shop’s identity, not a drawer, and the walk-in format makes comparing a sapphire against a tanzanite an afternoon rather than a project.

The repairs trade means inherited pieces are welcome as starting points. Walk in six days a week on the Garden itself.

Plan the visit

Seeing more than one jeweller? Two minutes of questions picks who to see for your budget and style.

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For the jeweller

Run Gems Jewellers?

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Common questions

Gems Jewellers: Frequently Asked Questions

Do I need an appointment at Gems Jewellers?

No. The shop at 87a Hatton Garden is walk-in six days a week.

What are Gems Jewellers’ opening hours?

Monday to Saturday 10.30am to 5.30pm.

Do they sell coloured gemstone engagement rings?

Yes, that is the house identity: sapphire, ruby, emerald, tanzanite and aquamarine collections alongside diamonds, with bespoke work across all of them.

Why are they ranked #85 of 305?

The ranking is built on Google review evidence across every London jeweller we could verify as a genuine engagement ring business. Their record is 170 analysed reviews, 167 of them five star, with 98 per cent answered.

Neighbours

Neighbours of Note in Hatton Garden

71 of the Top 100 are in Hatton Garden. Three more worth a place on the shortlist, each with a full profile:

The evidence behind this guide

This is the only place online that ranks London's engagement ring jewellers on review evidence. I screened 1,120 London businesses, verified 305 as genuine engagement ring jewellers, and re-crawl their Google reviews every month, 57,304 reviews at the last count. Every listing is checked for district, walk-in access, natural or lab-grown stones and opening hours before it appears. The method is published in full on the Top 100, and rankings cannot be bought: editorial policy.