A family trade, walk-in on Greville Street · Hatton Garden

Elegance Jewellers

Ranked #49 of 311 verified London jewellers on review evidence: 549 analysed Google reviews, 539 of them five star, from a walk-in shop at 9 Greville Street with one of the longer records in the quarter.

★★★★★ 4.9 551 Google reviews, checked September 2026

Hatton Garden London

Walk-in welcome How you get through the door

#49 Top 100 rank, #49 of 311 verified on review evidence

Location Hatton Garden, London

Appointments Walk-in welcome

Opening hours Mon to Sat 10am to 5.30pm, Sun 11am to 3.30pm

Speciality Diamond and gemstone engagement rings, earth-mined and lab-grown

9 Greville St, EC1N 8SB · View on Google Maps · Visit website

Our verdict

Ranked #49 of 311 on 549 analysed reviews, 539 of them five star across nearly twelve years. A walk-in family shop with real gemstone breadth, open seven days.

Depth of knowledge ×45Good value for the money ×43Aftercare and resizing ×36Bespoke and design process ×34Patient with questions ×27Partner loves the ring ×24

About

Twelve Years on Greville Street

Elegance Jewellers trade from a walk-in shop at 9 Greville Street, with a family background in gemstones and the diamond trade that predates the shop itself. The range is one of the broader ones in the quarter: earth-mined and lab-grown diamonds, and a gemstone list that runs from sapphire and ruby to alexandrite and tanzanite.

Google shows 551 reviews. We analysed 549: 539 are five star and seven sit at one star, across nearly twelve years, with 41 from the past twelve months. That is one of the longer continuous records we rank, at No. 10 on our Walk-In Friendly list.

The create-your-own path starts from a setting, an earth-mined or a lab-grown stone, and a ready-to-ship range sits alongside it for buyers on a deadline. They open seven days, Sunday included.

Twelve years of record on one of the quarter’s busiest corners, with 539 of 549 analysed reviews at five star.

London Engagement Rings

Where they stand

#49 of 311 Verified London Jewellers

Our Top 100 ranks every London business we could verify as a genuine engagement ring jeweller, 311 of them from a pool of 1,120 candidates, on the strength of their Google review evidence. Elegance Jewellers ranks #49 of 311.

They also appear on six of our ranked lists: No. 10 on our Walk-In Friendly list, and they are on our Most Reviewed, Open Sunday, First-Time Buyers, No-Pressure Jewellers and Lab-Grown Specialists lists.

What reviewers say

549Reviews analysed

539Five star

12Years of reviews

The themes spread across the full buying experience: 45 reviewers describe depth of knowledge, 43 good value for the money, 36 aftercare and resizing, 34 the bespoke and design process and 27 patience with questions. Twenty-one say there was no pressure to buy, earning a place on our No-Pressure Jewellers list.

Seven reviews sit at one star against 539 at five, in a record of this length and volume. They reply to 13 per cent, so some public record of handling exists, though not a full conversation.

For scale: that record sits in the top 7 per cent of the 311 for review volume. In plain terms, you should be in safe hands here.

I had an exceptional experience with Yasmin at Elegance Jewellers. From the very beginning, she listened attentively to the styles my girlfriend liked, picking up on subtle details that really mattered.”

Japjit Vig · April 2026 · On Google

My fiancé and I went to Hatton Garden to look for an engagement ring, we entered numerous jewellers, all were welcoming although none stood out as much as Elegance Jewellers - the level of service we experienced at Elegance Jewellers was very good from everybody.”

Ashleigh Villani · June 2020 · On Google

Review figures taken from Google and checked in September 2026. We recount them monthly.

Who this suits

The Right Buyer for Elegance Jewellers

This suits a buyer who wants to walk in off Greville Street and compare without booking anything, with the option of coloured stones well beyond the standard sapphire. The value theme is strong and consistent across years.

It also suits a weekend buyer, open Sundays, and a first-timer: patience and no-pressure run through the record. For the single most curated bespoke experience the one-maker workshops go deeper, but as a walk-in generalist this record is hard to argue with.

First ring? Elegance Jewellers sits on our First-Time Buyers list, and our beginners guide covers budget, stones and how a first visit works.

Read it before any shop →

Plan the visit

Seeing more than one jeweller? Two minutes of questions picks who to see for your budget and style.

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For the jeweller

Run Elegance Jewellers?

This profile is free, built from the public review record and recounted monthly. Correct anything, add your own photography and booking link, or ask about our quarterly feature.

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Common questions

Elegance Jewellers: Frequently Asked Questions

Do I need an appointment at Elegance Jewellers?

No. Walk-ins are welcome at 9 Greville Street, and appointments can be booked for a longer consultation.

What are Elegance Jewellers’ opening hours?

Monday to Saturday 10am to 5.30pm and Sunday 11am to 3.30pm.

Do they sell coloured gemstones?

Yes, one of the wider ranges in the quarter: sapphire, ruby, emerald, alexandrite, tanzanite, garnet, opal and more, alongside earth-mined and lab-grown diamonds.

Why are they ranked #49 of 311?

The ranking is built on Google review evidence across every London jeweller we could verify as a genuine engagement ring business. Their record is 549 analysed reviews, 539 of them five star, across nearly twelve years.