A family firm since the 1930s · Marylebone

Steven Stone

A family firm of nearly 90 years with its London showroom at St Christopher’s Place, ranked #62 of 305 verified London jewellers on 342 analysed Google reviews, 334 of them five star.

★★★★★ 5 344 Google reviews, checked September 2026
Marylebone London
Appointment advised How you get through the door
#62 Top 100 rank, #62 of 305 verified on review evidence
Location Marylebone, London
Appointments Appointment advised
Opening hours Mon 10.30am to 6pm, Tue 10.30am to 7pm, Wed 10.30am to 6pm, Thu 10.30am to 7pm, Fri 10.30am to 6pm, Sat 10am to 6pm
Speciality Diamond engagement rings, ready to wear and create your own

5 St Christopher’s Pl, W1U 1NA

Find them on Google Maps →

Our verdict

Ranked #62 of 305 on 342 analysed reviews, 334 of them five star across more than a decade. A ninety-year family firm with modern retail terms, off Oxford Street.

Depth of knowledge ×41Aftercare and resizing ×28Bespoke and design process ×27Patient with questions ×19Partner loves the ring ×15No pressure to buy ×8

About

Ninety Years, Three Showrooms, One Record Here

Steven Stone is a family jewellers approaching ninety years in the trade, with showrooms in Manchester, Hale and here at 5 St Christopher’s Place, the pedestrian lane off Oxford Street. The offer runs from ready-to-wear engagement rings to a create-your-own path starting with a setting or a diamond, in mined and lab-grown stones.

Google shows 344 reviews for the London showroom. We analysed 342: 334 are five star and two sit below three stars, across more than a decade, with 42 from the past twelve months.

The terms are retail done properly: a 30-day full refund for any reason, interest-free credit options, and free insured international delivery. Rings start under £400, which makes the entry point unusually approachable for the West End.

A ninety-year family firm trading off Oxford Street, with the refund terms of a modern retailer.

London Engagement Rings
Where they stand

#62 of 305 Verified London Jewellers

Our Top 100 ranks every London business we could verify as a genuine engagement ring jeweller, 305 of them from a pool of 1,120 candidates, on the strength of their Google review evidence. Steven Stone ranks #62 of 305.

They also appear on five of our ranked lists: Outside Hatton Garden, First-Time Buyers, No-Pressure Jewellers, Open Late and Lab-Grown Specialists.

What reviewers say
342Reviews analysed
334Five star
11Years of reviews

Depth of knowledge leads a broad set of themes with 41 mentions, with aftercare and resizing on 28 and the bespoke and design process on 27. Nineteen reviewers describe patience with questions, fifteen say the partner loves the ring, and eight each mention no pressure, value, exceeded expectations and first-timer guidance.

Two reviews sit below three stars against 334 at five across a decade, and 22 per cent of reviews carry a reply.

For scale: that record sits in the top 13 per cent of the 305 for review volume. In plain terms, you should be in safe hands here.

I can't speak highly enough of the exceptional service and expertise provided by the London team at Steven Stone. When I set out to find the perfect engagement ring, I visited multiple stores but none compared to the confidence-inspiring experience at Steven Stone.”
Jaime Henriques · July 2024 · On Google
While buying an engagement ring at Steven Stone, my experience with Robert was nothing short of exceptional. He was highly professional, incredibly accommodating, responsive, and knowledgeable. Robert's candid approach to business and great sense of humour made the experience as relaxed as possible.”
Josh Smith · May 2025 · On Google

Review figures taken from Google and checked in September 2026. We recount them monthly.

Who this suits

The Right Buyer for Steven Stone

This suits a buyer who wants an established retail name with showroom polish and clear consumer terms: the 30-day any-reason refund removes most of the risk from the decision, and the entry pricing leaves room to grow the spec.

St Christopher’s Place is a pleasant place to do this: pedestrianised, cafes outside, two minutes from Bond Street station. Appointments are advised, with late openings on Tuesdays and Thursdays.

First ring? Steven Stone sits on our First-Time Buyers list, and our beginners guide covers budget, stones and how a first visit works.

Read it before any shop →
For the jeweller

Run Steven Stone?

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Common questions

Steven Stone: Frequently Asked Questions

Do I need an appointment at Steven Stone?

Appointments are advised, booked through the site, though the St Christopher’s Place showroom takes walk-ins when free.

What are Steven Stone’s opening hours?

Monday 10.30am to 6pm, Tuesday 10.30am to 7pm, Wednesday 10.30am to 6pm, Thursday 10.30am to 7pm, Friday 10.30am to 6pm and Saturday 10am to 6pm.

What is the returns policy?

A full refund for any reason up to 30 days after receiving the order, alongside interest-free credit options and free insured delivery. Check the current terms on their site before ordering.

Why are they ranked #62 of 305?

The ranking is built on Google review evidence across every London jeweller we could verify as a genuine engagement ring business. Their record is 342 analysed reviews, 334 of them five star, across more than a decade.

The evidence behind this guide

This is the only place online that ranks London's engagement ring jewellers on review evidence. I screened 1,120 London businesses, verified 305 as genuine engagement ring jewellers, and re-crawl their Google reviews every month, 57,304 reviews at the last count. Every listing is checked for district, walk-in access, natural or lab-grown stones and opening hours before it appears. The method is published in full on the Top 100, and rankings cannot be bought: editorial policy.