Bespoke, high volume · Hatton Garden

Heera Diamonds

A Hatton Garden group trading under several different names, with more Google reviews than any other jeweller featured here, and a published step-by-step making process with real timescales attached.

★★★★★ 4.9 2,664 Google reviews, checked September 2026

Hatton Garden London

Walk-in or free consultation booking How you get through the door

#39 Top 100 rank, #39 of 305 verified on review evidence

Location Hatton Garden, London

Appointments Walk-in or free consultation booking

Opening hours Mon to Sat 10am to 5.45pm, Sun 10.30am to 3.30pm

Price range Mid

Speciality Bespoke rings, CAD design, natural and lab-grown

95 Hatton Garden, EC1N 8NX

Find them on Google Maps →

Our verdict

The largest and most consistent review record in Hatton Garden, attached to a published making process with real timescales. Excellent value for a buyer who wants competent bespoke rather than a signature. Ask early who your point of contact will be, and get the delivery date in writing.

Depth of knowledge ×260Patient with questions ×175Bespoke and design process ×142Aftercare and resizing ×65No pressure to buy ×50Guided a nervous first-timer ×50

About

Several Names, One Workshop Process

Heera began in 2015 and now trades under several different names in Hatton Garden, with a further store on Warstone Lane in Birmingham. Their own stores page lists shops under Heera Fine Jewellery, Heera Diamonds, Heera Bespoke, Artisan Fine Jewellery, Heritage, Riviere, Heera Online and Madison, though three of those share a single address at 95 Hatton Garden. Their about page gives a different account again, saying they have four stores and naming two more, Hatton Jewellery Centre and Gemporium, that the stores page no longer lists. Whatever the current number, if you are comparing quotes across what look like separate Hatton Garden businesses, some of them are not.

That scale is the thing to weigh. It means capacity, stock breadth and a genuine workshop process, but it also means you are unlikely to be dealing with the founder in the way you would at a one-person studio. The proposition is competent bespoke at volume rather than a signature design voice.

They publish the making process, broken into four stages with times attached. Inspiration and consultation, CAD, 3D wax printing in 24 to 48 hours, then casting, setting and polishing with the production stage taking four to six weeks. Both natural and lab-grown are offered, with separate collections for each.

Some of the Hatton Garden windows you walked past belong to the same group. That is capacity rather than deception, but it is worth knowing before you compare quotes.

London Engagement Rings

Where they stand

#39 of 305 Verified London Jewellers

Our Top 100 ranks every London business we could verify as a genuine engagement ring jeweller, 305 of them from a pool of 1,120 candidates, on the strength of their Google review evidence. Heera Diamonds ranks #39 of 305.

They also appear on seven of our ranked lists: No. 1 on our Most Reviewed list, No. 2 on our Fastest Growing list and No. 8 on our Walk-In Friendly list, and they are on our Open Sunday, First-Time Buyers, No-Pressure Jewellers and Lab-Grown Specialists lists.

What reviewers say

2,490Reviews analysed

2,422Five star

7Years of reviews

This is the biggest review set of any jeweller on the site. Google shows 2,664 reviews; we analysed 2,490 of them and found 2,422 five star, 22 four, 12 three, two at two and 32 at one. That is a 97 per cent five-star rate, and 692 are from the past year, so it is a current picture rather than an accumulated one.

The themes are the most heavily populated we counted anywhere. 260 reviewers mention how much the team knew, 175 describe being given time with their questions, and 142 talk about the bespoke process specifically. Fifty say they arrived knowing nothing, and another 50 mention explicitly not being pressured, which is worth noting in Hatton Garden.

The criticism is small but consistent in shape: 11 reviews mention delays, nine mention communication going quiet, and five describe unwelcoming service. At this volume that is a low failure rate, but delays and silence are the two things to guard against, so get dates in writing. They reply to 14 percent of reviews.

For scale: that record sits in the top 1 per cent of the 305 for review volume. In plain terms, you should be in safe hands here.

We had a fantastic experience at Heera Diamond while searching for an engagement ring. Dimple and Laura, were incredibly helpful, and knowledgeable throughout the entire process. They listened to our needs, took the time to understand our preferences, and provided expert advice on the various options available to us.”

Christian Jones · December 2023 · On Google

I visited Hatton Garden following recommendations from friends that it was the place to go for purchasing an engagement ring. I was not disappointed as it was very quickly clear that the prices were significantly more competitive than those on the high street or online.”

Mitesh Tailor · August 2023 · On Google

Review figures taken from Google and checked in September 2026. We recount them monthly.

Who this suits

The Right Buyer for Heera Diamonds

This suits someone who wants a bespoke ring made properly without paying a design-studio premium, and who would rather see the shape in wax before committing. The willingness to work from a screenshot makes it a good first stop for a buyer who knows what they like but cannot describe it.

It also suits anyone who wants both natural and lab-grown options presented side by side, rather than a jeweller who has decided for them.

It will not suit you if you want a named designer whose taste you are buying, or a single point of contact from start to finish. At this volume you are buying a process, and the process is the thing that is good.

First ring? Heera Diamonds sits on our First-Time Buyers list, and our beginners guide covers budget, stones and how a first visit works.

Read it before any shop →

Plan the visit

Seeing more than one jeweller? Two minutes of questions picks who to see for your budget and style.

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For the jeweller

Run Heera Diamonds?

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Common questions

Heera Diamonds: Frequently Asked Questions

How long does a Heera Diamonds ring take?

They publish a four-stage process: consultation, CAD design, 3D wax printing within 24 to 48 hours, then casting, setting and polishing. The production stage takes four to six weeks, depending on the design.

How much do Heera Diamonds rings cost?

They list complete rings online, from £580 for a 0.20 carat natural diamond solitaire in 18ct gold (checked October 2026). A bespoke ring is priced at consultation, and consultations are free.

Does Heera sell lab-grown diamonds?

Yes, both. They have separate collections for natural and lab-grown stones, so you can compare the two rather than being steered to one.

Are the different Hatton Garden shops the same company?

Some are. Their own stores page lists shops trading as Heera Fine Jewellery, Heera Diamonds, Heera Bespoke, Artisan Fine Jewellery, Heritage, Riviere, Heera Online and Madison, with three of those at the same address. Their about page separately says four stores and names Hatton Jewellery Centre and Gemporium. The two pages disagree, so treat any count as approximate, but the practical point stands: if you are comparing quotes across what look like different Hatton Garden businesses, check first.