Eric Ross

12 Hatton Garden, EC1N 8AN · View on Google Maps · Visit website

Eric Ross Jewellers trade from a street-level shop at 12 Hatton Garden, with a workshop on site where pieces are handcrafted and finished. The stones are natural: diamonds, emeralds and sapphires, with GIA certificates on the diamonds.

Google shows 641 reviews. We analysed 639, in a record that runs back more than thirteen years: 630 are five star, five are four star, and the four critical reviews are old. The most recent review below four stars was written in 2018.

Aftercare is the standout theme. Eighty-one reviewers mention resizing, repairs or coming back years later, more than mention anything else, and several describe rings reworked long after the original purchase.

Our Top 100 ranks every London business we could verify as a genuine engagement ring jeweller, 311 of them from a pool of 1,120 candidates, on the strength of their Google review evidence. Eric Ross ranks #14 of 311.

They also appear on four of our ranked lists: No. 2 on our Natural Diamond list and No. 3 on our Walk-In Friendly list, and they are on our No-Pressure Jewellers and Most Reviewed lists.

After aftercare, 58 reviewers mention depth of knowledge, 18 good value for the money, 17 patience with questions and 16 the bespoke and design process. Twelve mention the absence of sales pressure, and several describe visiting more than once before buying, without being chased.

The critical reviews date from 2015 to 2018 and do not repeat a theme. Nothing in the record since carries fewer than four stars.

Review figures taken from Google and checked in September 2026. We recount them monthly.

This suits a buyer who wants to walk in off the street. The door is open Monday to Saturday with no booking needed, and they are No. 3 on our Walk-In Friendly list.

It also suits a buyer set on a natural stone. They sell natural diamonds, emeralds and sapphires rather than lab-grown, and they are No. 2 on our Natural Diamond list.

And it suits anyone thinking past the purchase. The workshop is on site, aftercare is the biggest theme in the reviews, and reviewers describe pieces resized, repaired and remodelled years after they first bought.

Can I walk in to Eric Ross Jewellers without an appointment?

Yes. It is a street-level, walk-in shop, No. 3 on our Walk-In Friendly list, and appointments can also be booked through their website.

What are Eric Ross Jewellers’ opening hours?

Monday to Saturday 9am to 5pm. They are closed on Sundays.

Do they sell lab-grown diamonds?

No. Eric Ross sell natural diamonds, emeralds and sapphires, with GIA certificates on the diamonds, and they are No. 2 on our Natural Diamond list. For lab-grown, see our Lab-Grown Specialists list.

Why are they ranked #14 of 311?

The ranking is built on Google review evidence across every London jeweller we could verify as a genuine engagement ring business. Their record is 639 analysed reviews over thirteen years, 630 of them five star, with nothing below four stars since 2018.