Alan Bick
In Hatton Garden for more than five decades and making in its own London workshops, ranked #63 of 305 verified London jewellers on 430 analysed Google reviews, 98 per cent of them five star.
Audrey House, 16-20 Ely Place, EC1N 6SN
More than five decades in Hatton Garden, made in their own London workshops, with 430 reviews at 98 per cent five star and guarantees set out in plain terms. Weekdays only, and call rather than email.
Depth of knowledge ×34Aftercare and resizing ×33Bespoke and design process ×28Good value for the money ×26Partner loves the ring ×20Patient with questions ×10
Five Decades in the Garden
Alan Bick has sold engagement rings in Hatton Garden for more than five decades. The London showroom is in Audrey House on Ely Place, there is a second showroom on King Street in Manchester, and the collections are made in their own London workshops.
Google shows 464 reviews. We analysed 430: 423 are five star, one is four star, and six sit below that. The record runs back more than eight years, with 79 reviews in the past twelve months.
The guarantees are written down and specific: a 60-day money-back guarantee, 90 days of free resizing, a lifetime repair service, and a promise that if your partner does not love the ring, they will change the diamond or the design.
If she does not love it, they will change the stone or the design, and they put that in writing.
London Engagement Rings#63 of 305 Verified London Jewellers
Our Top 100 ranks every London business we could verify as a genuine engagement ring jeweller, 305 of them from a pool of 1,120 candidates, on the strength of their Google review evidence. Alan Bick ranks #63 of 305.
They also appear on five of our ranked lists: Walk-In Friendly, First-Time Buyers, No-Pressure Jewellers, Open Late and Lab-Grown Specialists.
The Right Buyer for Alan Bick
This suits a buyer who wants the safety net in writing. The money-back window, the free resizing and the exchange promise take much of the risk out of choosing a ring alone.
It also suits someone buying the engagement ring and the wedding bands in one place. Wedding bands are the second most discussed topic in their reviews, and eternity rings come up too.
Plan the visit for a weekday. The showroom opens Monday to Thursday 9.30am to 6pm and Friday 9.30am to 4pm, and is closed at weekends. Appointments can be booked in store or by video.
First ring? Alan Bick sits on our First-Time Buyers list, and our beginners guide covers budget, stones and how a first visit works.
Read it before any shop →Seeing more than one jeweller? Two minutes of questions picks who to see for your budget and style.
Plan your visit →Run Alan Bick?
This profile is free, built from the public review record and recounted monthly. Correct anything, add your own photography, or ask about our quarterly feature.
Alan Bick: Frequently Asked Questions
What guarantees does Alan Bick offer?
A 60-day money-back guarantee, 90 days of free resizing, a lifetime repair service, and a promise to change the diamond or the design if your partner does not love the ring.
What are Alan Bick’s opening hours?
Monday to Thursday 9.30am to 6pm and Friday 9.30am to 4pm. The showroom is closed on Saturdays and Sundays.
Do they sell lab-grown diamonds?
Yes, both natural and lab-grown, and they are on our Lab-Grown Specialists list.
Can I have a video consultation?
Yes. Appointments can be booked in store at Ely Place or by video.
Continue Exploring
Also on our ranked lists: Walk-In Friendly First-Time Buyers No-Pressure Jewellers Open Late Lab-Grown Specialists
Hatton Garden Engagement Rings
The full guide to London’s jewellery quarter, and how to see several jewellers in a day.
Read guide → GuideBespoke vs Ready-Made
What commissioning involves, how long it takes, and when the wait is worth it.
Read guide → GuideHow to Buy in Hatton Garden
How the quarter works, how to approach it, and the mistakes first-timers make.
Read guide → ToolPlan Your Shopping Trip
Answer six questions and get a suggested shortlist for the day you go looking, this jeweller included if they fit.
Start planning →